Terms and Conditions

The Spiegelau Store is owned and operated by 3rd Man Wines Ltd. Our goal is to help you enjoy and share outstanding wine and food experiences at home.

To help you find the glasses that are right for you, The Spiegelau Store has a wide range of glassware available for you to browse and buy. To make it as convenient as possible, we have direct debit, paypal, Visa and Mastercard facilities. Our credit card facilities are securely processed by eWay, a leading and trusted payment processing company.

All our prices include GST. If you would like a GST receipt for your purchase, please email support@thespiegelaustore.co.nz.

We work really hard to make sure you get the glasses you need with a seven-day returns and refund policy. We’d like to think there would be no issues, but in the event that there is, we are bound by New Zealand consumer law, such as the Consumer Guarantees Act and Fair Trading Act.

A key responsibility for the customer is to ensure that you check the glassware when it is delivered to you. We have insurance for your glassware, but we need to report this to our insurance company within 24 hours of delivery.

We may modify these terms or conditions at any time.